The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary / Joseph A. Michelli
From the Publisher
Fresh-brewed, piping-hot leadership strategies that have made Starbucks a robust company worldwide.
Few companies have rallied their employees to participate in a corporate vision that creates a worldwide story of business success. Now, for the first time, Joseph A. Michelli, a Starbucks outsider, has been given access to the Starbucks experience, offering you an in-depth look at every level of the company.
Venti secrets - revealed for the first time!
Principle 1: Make it Your Own!
Principle 2: Everything Matters
Principle 3: Surprise and Delight
Principle 4: Embrace Resistance
Principle 5: Leave Your Mark
Grab a cup of coffee and check it out at your local NVCC Library!
HD9199.U54 S736 2007
